CityVision Services, a Texas based company in the business of filing HUD complaints, recently chose to withdraw a complaint rather than face investigation of its operations by HUD’s Region VII office. The details remain confidential (they involve one of our clients) but the broad picture of how this happened can help other victims of CityVision complaints deal with them.

In this particular case CityVision filed two complaints; one on behalf of an individual claiming disability discrimination and one on its own behalf. Like all the complaints CityVision files on its own behalf it contained a short and completely misleading statement of its history and operations. It claimed, for example, to have been established 23 years ago to file complaints on behalf of victims of discrimination, when in fact the present incarnation of CityVision was created in 2015 in order to file complaints on its own behalf. More