I continue to receive calls from businesses all over the country who have received demand letters from an Alabama lawyer², supposedly on behalf of an individual named Denaryle Williams.¹ As of December 15 it does not appear he has filed a single ADA lawsuit, nor does it appear that Mr. Williams has been a plaintiff in any ADA lawsuit. This is despite the fact that his threatened deadlines to file suit have passed for most of the demands I have seen. Every business has its own tolerance for risk so I’m not going to claim I know what you should do (although you can hire me – see email address at right). What I can say is that making your website accessible is a good idea because it is the right thing to do and helps your customers, not because of these letters, which seem intended only to put money in his pocket.
Many of the calls I receive are from businesses that tell me they have solved their accessibility problem with a plug-in or overlay. That makes it worth repeating that quick fix solutions like plugins, widgets and overlays will almost certainly not make your website accessible no matter what promises the various vendors make. Read the fine print and you’ll see that what the advertising promises the terms of service take away. If you want more details watch the video at:
¹ See my original blog at Same Old Wine
² I have removed the attorney’s name because, he says, he has gotten out of the ADA demand letter business, a move I certainly support.
Almost everyone who ever was, had or has a child probably knows Bowser, the character from many Nintendo games. In Mario Party he often offers “gifts” that don’t always (or ever) turn out to be something you might want. Recent developments in accessibility law are, as usual, a mixed bag. Here’s what I found underneath the tree. Bwahahahaha!
My new paper “Understanding Website Accessibility Litigation” is available now for download. This paper is for businesses who want to understand this highly publicized form of litigation without jargon and legalese. Here’s a summary of what the paper will explain; a link to view the entire paper appears below.
The ADA and FHA decisions handed down in the last few weeks share a common theme: technicalities matter. Sometimes the lack of technical standards increases the time and money spent in litigation, as in the first entry below, but more often technical matters of procedure and expert testimony determine the outcome of a case. The ancient Greek dramatist Aeschylus famously said “wrong must not win by technicalities,” but it is easier to sort out right and wrong when you get to write the play and decide who says and does what. When people don’t agree they go to court, and a commitment to the rule of law is a commitment to deciding disputes based on technicalities instead of fluctuating political and individual notions of what is right and wrong.