My colleague William Goren (see his blogs at www.williamgoren.com/blog) passed along a recent interview with Daniel Goldstein (http://www.bna.com/fighting-accessible-websites-n57982065991) that shows, I think, a serious disconnect is between the disabilities rights community and ordinary American businesses with respect to web accessibility.
I’ll start with what Mr. Goldstein said about making a web site accessible. He said: “It’s pretty easy to resolve most of these barriers [to access]” and “the expense is usually small.” His examples of common problems including things like failure to properly use the “H1 tag” or to write code that properly moves the “focus” of a web page. “Pretty easy” and “small expense” are words whose meaning depends on the business involved. This blog was set up by myself using a WordPress template. I didn’t write any code, and I couldn’t find an “H1 tag” to save my life. I do know, because a web programmer helped me look at it, that this single page is created by about 1000 lines of computer code. If that code is wrong, fixing it would not be “pretty easy” for me or any of the tens of thousands of small businesses that use WordPress or similar template based web design tools. More