I continue to receive calls from businesses all over the country who have received demand letters from an Alabama lawyer², supposedly on behalf of an individual named Denaryle Williams.¹ As of December 15 it does not appear he has filed a single ADA lawsuit, nor does it appear that Mr. Williams has been a plaintiff in any ADA lawsuit. This is despite the fact that his threatened deadlines to file suit have passed for most of the demands I have seen. Every business has its own tolerance for risk so I’m not going to claim I know what you should do (although you can hire me – see email address at right). What I can say is that making your website accessible is a good idea because it is the right thing to do and helps your customers, not because of these letters, which seem intended only to put money in his pocket.
Many of the calls I receive are from businesses that tell me they have solved their accessibility problem with a plug-in or overlay. That makes it worth repeating that quick fix solutions like plugins, widgets and overlays will almost certainly not make your website accessible no matter what promises the various vendors make. Read the fine print and you’ll see that what the advertising promises the terms of service take away. If you want more details watch the video at:
¹ See my original blog at Same Old Wine
² I have removed the attorney’s name because, he says, he has gotten out of the ADA demand letter business, a move I certainly support.